Cancellations & No Show

The Luxury Floor | Brow Queen | Maastricht | Since 2017

To keep everything running smoothly we have a 24 hour cancellation policy.
We respectfully request that you give us at least 24 hours notice.
When booking online you will receive an email confirmation.
If you can not make an appointment or need to reschedule this can be done up to 24 hours before your appointment by your booking confirmation email.
This allows us to rebook your beauty therapist with another guest.
Please understand that when you book an appointment, the beauty therapist is setting her time aside to dedicate to you.

If you don’t cancel within 24 hours or don’t show up, we will unfortunately have to charge you for the services you’ve reserved which will be added to your account to pay at next visit.

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